Support

We usually reply within two working days.

Email [email protected] with what happened and, if you can, a screenshot. It helps to include your iPhone model and the app version (Settings › About in Vazi).

Common questions

How do I delete my account? In Vazi, Settings › Delete account. It removes everything straight away.

A piece doesn't show up in suggestions. It may be marked away (in the wash, at the cleaners or lent out). Open Laundry from the Closet and tap It's back.

How do I connect my washer? Laundry › Your washer › Connect with Home Connect, for Bosch, Siemens, Neff and Gaggenau washers. Other washers can use the washer tap with an NFC sticker; the steps are in the same place.

Privacy: see our privacy page or email [email protected].